Hi Reader,

Welcome to Your Dose of Mana — a quick, weekly note with:​
1 real story
1 leadership insight
1 practical takeaway

Know When to Fail

1 Real Story​
On September 11, 2001, I was in Venice, California. In the gym, on the StairMaster.

I was watching the TV hanging in the corner with no sound. I couldn’t reconcile what I was seeing. It was unreal, Was it a movie? No it was the news with a lower third, chyron. WTF was going on?!

When I finally got the audio, the horror of what was happening began to sink in.

Like so many others, I immediately thought of my people. I’ve always been a connector, with friends and colleagues spread across the country and the world. Living in Park City, I knew many airline pilots. My neighbor often flew the Boston-to-LA route for American Airlines, and my stomach dropped, wondering if he was flying that day.

I had friends who worked at the Pentagon. Business school classmates living near the World Trade Center. Neighbors, colleagues, people I cared about in New York City. All I could do was watch, call, email, and try to figure out how to help—how to support from the outside, even when I felt powerless.

That day was shock, fear, disbelief, and heartbreak all at once. And layered over it all was frustration—wanting to help but not knowing how. I know I’m not alone in these feelings.

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1 Leadership Insight​
Every year on this day, I remember those moments. The helplessness. The worry for friends. The scramble to connect and make sure people were safe. The stories from friends of what they saw and experienced.

But I also remember the deeper truth it revealed: how much people matter. How much humanity and kindness matter. How much we need each other—not just in tragedy, but every single day.

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1 Practical Takeaway

So today, as we honor the lives lost and the lives forever changed, I’d ask you to pause and consider:

  • What small act of kindness can you do today?
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  • How can you show up for someone in your world, even in the smallest way?

Because every day, not just on September 11th, we have the chance to choose humanity, compassion, and connection. Let us never forget.
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See you next week with another Dose.

– Amy

Even though this is a “mass email” I mean it when I say—let me know what you are up to. Reply, book a Zoom, pick up the phone. I’d love to catch up.

Thanks for letting me show up in your inbox.
We’ll do this again next Thursday.

More joy. Less friction. Always.
—Amy